PRIVACY POLICY

 

 

 

 

Thank you for visiting our website (“Site”). Respect for your privacy is one of the principles we base our business on, and that's why from the very beginning we've provided our services based on a set of strong privacy principles.

 

The Privacy Policy helps us explain our practices related to the information we process in order to provide our services. Thus, you will be able to find here information about the data we collect and how this affects you. Also, here we explain the measures we take to ensure the confidentiality of your data.

 

This privacy policy applies to all of our services that you find on this site, unless otherwise stated.

 

Please also read the Terms and Conditions which describe the terms of use of our products and services.

 

Who is the data controller?

The company that collects and processes the data is PERSONAL DEVELOPMENT SERVICES SRL. It is the "data operator" of all personal data collected and used in connection with clients of both www.mastermindandbody.com and www.personaldevelopmentservices.ro Websites. PERSONAL DEVELOPMENT SERVICES SRL is a Romanian legal entity, registered at the Trade Registry Office at the Timiș Court under no. J35/613/2024, having CIF 49585820 and registered office in Timiș, email office@personaldevelopmentservices.ro

 

What personal data do we collect?

Personal data is any information about you that allows us to identify you, such as: name, email address, telephone, information about your access to our website. We may collect personal data from you when you use the website, when you fill out a registration/contact form or when you subscribe to a program provided by us or the newsletter we send.
We collect all this data in order to function optimally, to provide the services and products requested by you, to improve the services/products we offer you, to be able to understand your requests and to be able to customize the offer of our services/products.
Specifically, we may collect the following categories of information:

 

• Name and Surname;
• Email address;
• Telephone number;
• Delivery address 
• Information about your use of our website;
• Communications you make with us or direct to us through letters, emails, chat services, calls and social networks;
• Location, including the real-time geographic location of your computer or device via GPS, Bluetooth, along with crowd-sourced Wi-Fi hotspot and cell tower locations, if you use location-based features and enable Location Services settings on your device and computer;
• Data relating to payment methods and bank account details. These data are necessary for the purchase of our services and products.
• Cookies are small files that a website or its service provider transfers to your computer's hard drive through your Web Browser (if you allow it), which allows the websites or service providers' systems to recognize your browser and to capture and remember certain information. We use cookies to operate and provide our services, to be able to improve your experiences, to understand how our services are used and to be able to customize our services according to your needs. Thus, we use cookies to understand which of our FAQs are the most popular and to show you content relevant to our services. In addition, we may use cookies to remember your choices, such as language preferences, to provide you with a safer experience and to personalize our services for you. Learn more about how we use cookies in our Cookie Policy

 

For what purpose do we process your personal data?

Any of the information we collect from you may be used in one ore more of the following ways:
- To provide you with personalized content (your information helps us better respond to your individual needs);
- To improve our Website (we continuously strive to improve the quality of services offered by our website based on the information and feedback we receive from you)
- To improve customer relations service (your information helps us respond more effectively to customer requests and needs);
- To process made transactions;
- To contact you in order to detail the Programs offered by us or to carry out pre-contractual discussions - this will only happen after you have expressed your separate and express consent in this regard;
- For periodic communications for marketing purposes (sending newsletters, materials, articles, information about future products/services/projects) - this will only happen after you have expressed your separate and express consent in this regard;

 

What gives us the right to process the data?

1. Legal grounds
We will only process your data if we have a legal basis to do so. Thus, this legal basis will depend on the reasons underlying the collection and use of your data.
2. Compliance with legal obligations
The management and issuance of the invoice for the sale is based on the legal obligation of the company in its relationship with the customers. Thus, data collection in this sense will be based on the need for us to comply with our legal obligations.
3. Consent
This may represent the legal basis of processing personal data for the purpose of managing the sending of marketing information (articles, information about projects, events, etc.) or for the purpose of contacting to offer the details of our Programs.
The right to withdraw consent regarding data processing can be exercised by you at any time.
We note that only persons at least 18 years of age can give their consent. For those under this age, the consent of the children's parents or legal guardians is required.
4. Legitimate Interest
Our legitimate interest is in ensuring that our website is safe for you. It also helps us understand the needs, expectations and satisfaction level of our users. Thus, we will be able to improve our products, services and brands. We carry out all these actions in order to improve the level of satisfaction of our visitors and customers.

 

How long do we keep the data?

Your personal data will be kept only for the time necessary to fulfill the purpose for which it is processed. Thus, in order to determine the appropriate retention period, we will take into account the amount, the nature of the data and the purposes for which we process it and whether we can achieve these purposes by other means.

In calculating this period we will take into account the periods for which we may need to retain personal data to fulfill our legal obligations or to deal with your complaints or enquiries.

After this point of fulfillment of the purpose for which it was processed, your personal data will be deleted or securely destroyed. Also worth mentioning is the fact that we are constantly considering how we can minimize the amount of personal data we use.

Thus, as an example, if your data was obtained following your consent in order to be contacted for details of a Program, the data provided by you will be deleted after we contact you, unless you express your consent to remain on our database.

Likewise, in the situation where your data was obtained following your express consent for subscribing to one of our programs or subscribing to the newsletter, the data will be deleted at the time of termination of this purpose or at the time to which you withdraw your consent.

In the situation where the law requires us to keep your data for a certain period (in the case of the invoice, the period of 5 years is provided), your data will be deleted after the expiration of this period.

 

To which recipients can we communicate your data?

PERSONAL DEVELOPMENT SERVICES SRL does not sell, exchange or transfer your data in any way to any other company/person, for any reason, without your consent. However, the communication of some of your data may be carried out for the express purpose of selling the purchased/requested product/service.

Thus, your data can be communicated to the following recipients:
- Public administrations and state institutions if they request them in accordance with fiscal, labor protection, social security or any other applicable regulations;
- The companies in charge of delivering the product (only in the case of the delivery of ordered products or materials);
- The companies in charge of processing the payment for your product/service;

 

In all cases, the third parties with whom certain personal data are shared will demonstrate in advance the adoption of appropriate technical and organizational measures for the proper protection of your personal data. In this sense, we mention the fact that our company concludes a contract with each such third party and which expressly specifies the personal data protection measures.

If you want more information about the communication of data to our partners, do not hesitate to contact us at office@personaldevelopmentservices.ro

 

How do we protect your personal data?

Our site uses information security techniques in order to avoid unauthorized access to data and to guarantee their confidentiality. We assure you that we have adopted all the necessary technical and organizational measures to guarantee the safety and integrity of the personal data that we process, as well as to avoid their loss, destruction or damage in any way.

All sensitive information is transmitted via Secure Socket Layer (SSL) technology, the industry standard method of encrypting personal information to ensure its safe transfer.

After completing any transaction, your personal information (credit cards, social security numbers, financial data, etc.) will not be stored on our servers.

As mentioned, in some situations we may disclose your information to trusted third parties, partners of our company with whom we have concluded agreements that provide for strict data protection clauses, for the purposes set out in this privacy policy. We require all our partners to have appropriate technical and organizational security measures in place to protect your personal data.

We do not assume responsibility for the loss of information caused by errors in the software with which the site is designed and hosted, nor are we responsible for errors in the security of the server that hosts the site.

 

Data transfer

We do not sell, trade or transfer your personal information to external parties, except in the cases expressly provided in this Privacy Policy or in the cases where you have given your consent.

In some situations, your data may be transmitted to the company that assists us in the administration of our website or to partners that support us in providing services. It should be noted that we require all service providers to process your information in a secure manner and in accordance with Romanian and EU data protection legislation.

Also, your data can be transmitted to the authorities in the situation where this is required from a legal point of view.

However, information that is not personal data may be disclosed to other parties for marketing, advertising or other purposes.

 

What are your rights related to personal data?

You have the following rights:
- The right to information: you have the right to request information about whether we hold personal information about you and, if so, what information it is and why we hold it;
- Right of access: you have the right of access to your information. This allows you to receive a copy of the personal information we hold about you and check whether we are processing it lawfully;
- The right to rectification: you have the right to ask us to correct your personal information if it is incorrect or to complete it if it is incomplete.
- The right to limitation: you have the right to ask us to limit the processed data in the situation where this is possible taking into account the purpose of the processing.
- The right to erasure: you have the right to request the erasure of your information. You can therefore ask us to delete or eliminate your personal information where we have no good reason to continue processing it. In the same sense, you have the right to ask us to delete or eliminate your data in the situation where you have exercised your right to oppose the processing (see below).
- The right to object to the processing: you have the right to object to the processing of your personal information if the processing is based on a legitimate interest and something in your specific situation makes you object to the processing on this basis. At the same time, you have the right to object if we process your information for direct marketing purposes and we do not have your consent;
- The right to object to automated decision-making concerning you
- The right to request restrictions regarding the processing of personal information: you have the right to ask us to suspend the processing of your personal data in certain cases.
- The right to portability: you have the right to receive your personal data in a structured electronic form or to ask us to transmit your data to another party. This allows you to retrieve your data from us in a usable format electronically and transfer it to another party.
- The right to withdraw your consent: where you have given your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw this consent at any time. Upon notification of withdrawal of consent by you, we will no longer process your information for the purpose(s) for which you withdrew it, unless we have another legitimate basis for doing so.
- The right to file a complaint
To exercise any of the previously mentioned rights, please send your request to the email address office@personaldevelopmentservices.ro

No fee is required to exercise the aforementioned rights. However, where your request is manifestly unfounded or excessive, we may charge such a fee or refuse to process the request.

In order to process your request regarding the rights you have in relation to your personal data, identification may be requested by presenting an identity document. This is another security measure we take to ensure that personal information is not disclosed to anyone who does not have the right to receive it.

 

External links

From time to time, we may include or offer products and/or services of third parties on our website. These third party sites have separate and independent privacy policies. Thus, we recommend that you read their policies found on their website and also the site's terms and conditions. We are not responsible for the content and activities of these linked websites.

However, we seek to protect the integrity of our site and welcome any feedback regarding these sites.

This privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions: Please access our Terms and Conditions section which sets out the terms of use, waiver and limitation of liability that govern the use of our website.

Your consent: By continuing to use our website, you acknowledge that you have read and consent to our website's privacy policy.

Privacy Policy Changes: Our Privacy Policy may change from time to time and any changes will be communicated to you via email or a notice on our website.

 

Contact

For any questions about our privacy policy, you can contact us using the information below:

PERSONAL DEVELOPMENT SERVICES SRL
J35/613/2024
CIF 49858520
email office@personaldevelopmentservices.ro